Redefining the Possibilities

Breakthrough Performance (BTP) is a planning and project management approach that redefines possibilities.XCD Knowledge House

A BTP organisation does not focus on improving upon “what has been done before?” but asks the question “what is possible?”

Your frontline staff are key in the BTP process.

We believe that your frontline are not only aware of any problems but usually also hold the key to the solutions. Our coaches help your people identify these solutions, overcome obstacles and implement new processes.

Soft skills such as training, motivation, and staff involvement are crucial to a successful BTP implementation.

We help employees become leaders, accept accountability and take ownership of their jobs. Where possible, we do not re-invent the wheel, but work with your existing systems and processes.

Blue Sky Thinking

Instead of using possibly mediocre current results as a benchmark for improvement, BTP challenges status quo and looks at what can theoretically be achieved under positive circumstances.

This “blue-sky thinking” is applied to each step of the process and sets a new benchmark to work towards. BTP implementation integrates sound planning principles, and continous improvement thinking based on Deming’s Plan-Do-Measure-Learn cycle.

Each BTP project is supported by a whole-system Business Performance Improvement analysis, including a full review of KPI’s, data analysis, problem-solving, business reviews, modeling, and monitoring.

BTP organisations embrace the principles of Best Practices, Step Change, and Continuous Improvement, and have PACE.

Successful BPT implementations result in reduced man hours and down time, improved productivity and profitability.


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